Support

Support

If you need help with one of our resources, our support team is here to assist you.

Before opening a support request, please make sure that:

• You have followed the installation instructions correctly
• All required dependencies are installed and updated
• Your server is running a compatible framework version

Most common issues can be solved by verifying the installation and configuration of the resource.

How to Get Support

For support requests, please contact us through our official Discord server.

Discord allows us to provide faster assistance and better communication with our customers.

Join our support server here:

Discord: https://discord.gg/bRtgTszNYV

When opening a support request, please provide:

• The name of the resource
• A clear description of the issue
• Screenshots or error messages (if available)
• Your server framework (ESX, QB-Core, Standalone)

Providing detailed information will help us resolve your issue faster.

Support Policy

Please note that support is provided for:

• Installation assistance
• Bug reports
• Configuration help

Support does not include:

• Custom development requests
• Editing the script for personal features
• Server configuration unrelated to the resource

Updates

All purchased resources receive regular updates and improvements.

Updates may include:

• Bug fixes
• Performance improvements
• New features

Customers will always have access to the latest version of the resource through their Tebex account.

Thank You

Thank you for supporting MrPoulpiii Labs.
Your support helps us continue to develop high-quality resources for the FiveM community.